Privacy Policy

Privacy Policy – PAVE NY

PAVE NY respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard information when you visit our website at https://paveny.com, request an estimate, contact our team, or use our paving services.

We provide professional asphalt paving, driveway paving, parking lot paving, sealcoating, pavement maintenance, asphalt repair, and related paving services throughout New York. As part of our commitment to customer service and transparency, we take reasonable measures to protect the information you provide to us.

This Privacy Policy applies to information collected through our website and related communications. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name
  • Phone Number
  • Email Address
  • Project or Service Details

We may also collect technical data such as:

  • IP Address
  • Browser Type
  • Device Information
  • Usage Data

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide estimates
  • Schedule appointments and services
  • Provide customer support
  • Improve website performance
  • Send service-related updates

We do not send unsolicited marketing communications or use your personal information for marketing purposes without your prior consent.

SMS Communications and Consent

By providing your phone number, you agree to receive SMS messages from PAVE NY LLC regarding your inquiries, appointments, project updates, service notifications, and other relevant communications. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or visit our website at https://paveny.com/ or
contact us at +1 (718) 844-9577.

We respect your privacy and will never sell, rent, or share your phone number or SMS consent information with third parties for marketing purposes. Your information is used solely to provide the services you request and to communicate important service-related updates.

Data Sharing and Protection

PAVE NY respects your privacy and does not sell, rent, or share your personal information, including your phone number or SMS consent, with any third parties for marketing or promotional use.

We may share your information only with carefully selected service providers who help us operate our business. These providers are contractually obligated to maintain strict confidentiality and are permitted to use your information solely to support our services.

Cookies and Tracking Technologies

PAVE NY uses cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze how visitors interact with our website

These cookies help us improve site performance and deliver a more personalized experience.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features of the website.

Third-Party Services

Third-party tools such as communication platforms (including Dialpad) and website analytics services may be used to support operations and improve service quality. These external providers may collect and process user data in accordance with their own privacy policies.

Users are encouraged to review the privacy policies of these third-party services to understand how their information is handled and protected.

Data Security

We use appropriate security measures to help protect your personal information against unauthorized access, misuse, alteration, or disclosure. Access to personal data is limited strictly to authorized personnel who require it to perform their duties.

While we take reasonable steps to safeguard your information, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Your Rights and Choices

Users have the right to:

  • Access the personal data we hold about them
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal data where applicable
  • Opt out of SMS or text message communications at any time

To exercise any of these rights or submit a privacy-related request, please contact us at info@paveny.com.

Compliance with Privacy Laws

PAVE NY complies with applicable privacy laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA), where applicable

Residents in these regions may have additional rights regarding their personal data, including rights related to access, correction, deletion, and data portability under applicable laws.

Changes to This Policy

We may revise this Privacy Policy periodically. When updates are made, the changes will be published on this page and the effective date will be updated accordingly.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided below:

PAVE NY
Website: https://paveny.com
Email: info@paveny.com
Phone: +1 (718) 844-9577